WE ARE 
Founded in 2005, 1stMCIT has grown into one of the country’s leading providers of integrated ICT solutions and technology services. Over nearly two decades, we have built a strong reputation by delivering complex projects across government, enterprise, banking, and critical infrastructure sectors.
We operate as a multi-vendor systems integrator, combining global technologies with deep local expertise to design, deploy, and support reliable, secure, and future-ready solutions. Our strength lies not only in the technologies we represent, but in how we implement, operate, and support them throughout their lifecycle.
At 1stMCIT, long-term partnerships, operational excellence, and dependable support define who we are and how we work.
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To deliver lasting value through reliable technology solutions, expert services, and continuous support.
We work closely with our customers at every stage—from planning and implementation to ongoing operation—ensuring efficient, secure, and future-ready systems that support their business growth.
QUALITY:
Precision, passion and performance underpin the quality of our work. We follow industry’s best practices and provide transparency and accountability to guarantee we bring business value and peace of mind.
TECHNICAL EXPERTISE:
Thanks to the many years of experience in the field, we have in-depth expertise in multiple technologies. To add to this, we have immediate access to an array of highly skilled professionals sitting within our international network of partners and suppliers.
VALUE:
We make sure our service and solutions deliver business value. We aim to understand the objectives of our customers and measure our success based on their achievement after project completion.
Across all solutions we deliver, 1stMCIT operates through a unified service and support model designed to ensure reliability, accountability, and long-term value. These core capabilities are embedded into every project, system, and service we provide—regardless of technology or vendor.
Service Desk
A centralized service desk providing structured incident management, request handling, escalation control, and continuous client communication ensuring fast response and operational stability.
On-Site Support
Certified engineers and technicians available on-site to deliver installation, troubleshooting, maintenance, and corrective actions with minimal disruption to business operations.
Vendor Management
End-to-end coordination with global technology vendors, managing warranties, escalations, updates, and compliance—so clients deal with one accountable partner.
Documentation & SLAs
Clear technical documentation, system handover records, and defined Service Level Agreements to ensure transparency, governance, and measurable service performance.
Training Services
Practical user and technical training programs designed to maximize system adoption, operational efficiency, and internal capability building.
Procurement Management
Professional sourcing, lifecycle planning, logistics coordination, and asset tracking—ensuring the right technology is delivered, supported, and sustained.
